End User License Agreement

1. Grant of License & Scope

Avenor SAS (France) and LBMGB LLC (North Carolina, US), together operating the Avenor platform (“Avenor”, “we”, or “us”), grant you a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Avenor platform for your internal business purposes, in accordance with your subscription agreement and these terms. This is a license to use the software as a service — not a sale of the software — and all rights not expressly granted are reserved. “Avenor” and “ARWOS” refer to the platform and product; the licensing legal entities are Avenor SAS and LBMGB LLC.

2. Restrictions

You may not:

• Reverse-engineer, decompile, or disassemble the software, except to the extent this restriction is prohibited by applicable law.
• Sublicense, sell, rent, lease, or otherwise redistribute access to the platform.
• Use the platform for unlawful purposes or to process illegal data.
• Attempt to circumvent access controls, rate limits, or security measures.
• Use automated tools to scrape or extract data beyond authorized API usage.
• Remove, obscure, or alter any proprietary notices on the platform.

3. Intellectual Property

The Avenor platform, including its source code, design, and documentation, is the exclusive property of Avenor SAS and LBMGB LLC (and/or their licensors). Your use of the platform does not transfer any ownership rights. You retain all rights in the data and content you upload or generate; this EULA grants us only the limited license needed to operate the service, as described in the Terms of Service and Privacy Policy.

4. Data Processing

By connecting third-party integrations (Shopify, QuickBooks, Meta Ads, banking providers, and others), you authorize Avenor to access, process, and store data from these services on your behalf. You warrant that you have the authority to grant this access for all connected accounts. Processing of personal data is governed by our Privacy Policy and, where applicable, our Data Processing Agreement.

5. Updates & Availability

We continuously improve the platform and may deploy updates, new features, and changes at any time. Some updates may modify or remove functionality. We aim to maintain platform availability but do not guarantee uninterrupted access; scheduled maintenance, third-party service outages, and force majeure events may affect availability.

6. Warranty Disclaimer

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

7. Limitation of Liability

To the maximum extent permitted by law, Avenor SAS and LBMGB LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to lost revenue, data loss, or business interruption. Our aggregate liability is limited as set out in the Terms of Service. Nothing in this EULA excludes liability that cannot be excluded under applicable law.

8. Termination

This license remains in effect until terminated. We may suspend or terminate your access for violation of these terms or the Terms of Service. Upon termination, your right to use the platform ceases and you may request export of your data within 30 days, after which data may be deleted in accordance with our Privacy Policy and data retention schedule. Sections that by their nature should survive termination (including intellectual property, disclaimers, and limitation of liability) will survive.

9. Export Compliance

You agree to comply with all applicable export control and sanctions laws, including those of the European Union, France, and the United States. You represent that you are not located in, and will not use the platform on behalf of anyone located in, a country or territory subject to comprehensive sanctions, and that you are not on any applicable restricted-party or denied-persons list.

10. Governing Law

Where you contract with Avenor SAS, this agreement is governed by the laws of France and disputes are subject to the competent courts of France. Where you contract with LBMGB LLC, this agreement is governed by the laws of the State of North Carolina, USA, and disputes are subject to the state or federal courts located in North Carolina. This is without prejudice to any mandatory consumer-protection rights available under the law of your place of residence.

11. Acceptance

By clicking “I Accept”, creating an account, or using the platform, you agree to be bound by this EULA. Acceptance is recorded per user, per version; when a new version is published you may be asked to accept it before continuing to use certain features. You can review your acceptance status and history in Settings → EULA. If you do not agree, do not access or use the platform.

12. Contact

For questions about this EULA: